Client Agreement and Waiver

This agreement is based on the standards published by the Associated Bodywork & Massage Professionals (ABMP) and the American Massage Therapy Association (AMTA). It explains what your sessions include, the policies that govern this practice, the risks and benefits involved, and the rights and responsibilities of both you and your therapist. Please read it carefully before signing. Your signature confirms that you understand the terms and agree to them.

Scope of services

The services provided at this practice are therapeutic massage and bodywork delivered for general wellness, stress reduction, relief of muscular tension, improvement of circulation, and support of the body's natural relaxation response. These services are not intended to diagnose, treat, cure, or prevent any medical condition, and they are not a substitute for medical care from a licensed physician or healthcare provider.

Your therapist does not provide medical diagnoses, prescribe medication, or order or interpret medical tests. Nothing said during a session should be understood as medical advice. If you have a specific medical concern, an undiagnosed symptom, an acute injury, or a condition outside the scope of massage practice, you should consult your physician before booking a session. If your therapist concludes during intake or at any point during a session that massage is not appropriate for your current condition, they will tell you, may refer you to a healthcare provider better suited to your needs, and may decline or end the session.

Waiver and informed consent

You voluntarily request and consent to receive massage therapy. Before consenting you have had the opportunity to ask questions about the techniques used, the benefits and risks of treatment, available alternative therapies, and any aspect of this agreement, and your questions have been answered to your satisfaction. You understand that consent is given freely, may be limited (for example to specific areas of the body), and may be withdrawn at any time before or during a session, except for services that have already been provided.

If you are signing on behalf of a minor or a person under your legal care, you confirm that you have the legal authority to consent on their behalf and that you have provided your therapist with accurate information about them.

Acknowledged risks of treatment

You understand that massage therapy carries known risks even when performed correctly by a licensed practitioner. These risks include, but are not limited to:

• Minor superficial bruising or skin redness

• Short-term muscle soreness following deeper work

• Temporary lightheadedness, headache, or fatigue

• Brief emotional release tied to the body's relaxation response

• Aggravation of an unknown or pre-existing injury, condition, or sensitivity

• Allergic reaction to oils, lotions, or other products used during the session

You understand that you must tell your therapist immediately if you experience pain, discomfort, dizziness, or anything that does not feel right during the session, so that pressure, technique, positioning, or products can be adjusted, or the session paused or ended.

Health information and your responsibility

You have provided an accurate and complete health history to the best of your knowledge during intake, including medical conditions, surgeries, injuries, allergies, medications, supplements, and pregnancy status. You understand that incomplete or inaccurate information could expose you to risks your therapist would otherwise help you avoid.

You agree to inform your therapist of any new diagnosis, medication change, injury, surgery, allergy, pregnancy, or significant change in your health before each future session, and to mention anything new during a session if it becomes relevant.

You affirm that, to the best of your knowledge, you do not currently have any contagious or transmissible condition that could pose a risk to your therapist or to other clients. You agree to cancel and reschedule if such a condition develops before a scheduled session.

You authorize your therapist to update your intake record for accuracy when new information surfaces during a session, such as a corrected typo, a newly mentioned medication, or a clarified preference. Your therapist will not alter the substance of your consent or your medical history without speaking with you first.

Confidentiality and your records

Your session notes, intake information, health history, and personal contact information are kept confidential and will not be disclosed to any third party without your written permission, except as specifically required or permitted by law (for example, a valid subpoena, a mandated report of abuse or neglect, or a credible threat of serious harm).

Your therapist follows privacy practices aligned with the principles of the Health Insurance Portability and Accountability Act (HIPAA) where applicable. Your records are stored securely, accessed only by your therapist or authorized care team members on a need-to-know basis, and are never sold, traded, or shared with third parties for marketing purposes.

You may request a copy of your records, request a correction, or revoke your authorization for future disclosures in writing at any time.

Appointment confirmations and reminders

Appointments are typically confirmed one to two days before the scheduled time, by email, text, or app notification. If you have not received a confirmation and your session is approaching, please reach out using the contact information in your booking message. You are responsible for keeping your contact information current with your therapist so confirmations and changes reach you.

Arrival and timing

For your first appointment, please plan to arrive 15 minutes before your scheduled session time so you can complete or review your intake without rushing. For follow-up appointments, please arrive 5 minutes before your scheduled time so the session can begin on time.

If you arrive late, your session will still end at its scheduled stop time so that the next client's appointment is not affected. The full session fee applies regardless of how much of the scheduled time you receive. If you are more than 15 minutes late and your therapist has not heard from you, the appointment may be cancelled and the cancellation policy below applies.

Illness

If you have any signs or symptoms of a contagious illness (fever, cough, vomiting, diarrhea, active skin infection, flu-like symptoms, or anything you suspect may be transmissible), please reschedule. There is no fee to reschedule for illness when reasonable notice is given. Clients with diagnosed contagious conditions or active infections are asked to disclose the condition to their therapist and reschedule until cleared.